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  • Do you provide a pre-production sample?

    Yes, a virtual (digital) sample is provided for each confirmed order. For orders with critical color, a physical pre-production sample can be ordered at an additional cost. Ordering a physical pre-production sample will add 2-3 weeks to the total time required to produce your order, due to separate set-ups and the time required for international shipping on the physical pre-production sample.

  • How long does it take to get a pre-production sample?

    A printing layout will be provided within 24 hours of receiving your artwork. A physical pre-production sample usually takes 3-7days - to make the printing plates, produce the sample, then delivery to your door.

  • Are samples free?

    Similar random samples can be provided at no charge, but custom items will charge the related cost.